FAQ

A. The Florida Supreme Court has determined the appropriate level of access for each category of user. These access levels are in accordance with legal statutes that protect confidential information. The Clerk is required to comply with these access levels and uses certain security protocols to protect confidential information and documents. Currently Access is only provided based on the level of access permitted for Attorney of Record or the anonymous (general public) user group.

A. No, in order to protect confidential information, such as account information, social security numbers, etc., only redacted documents are available online or at the Clerk's Office.

A. The Monroe County Clerk of Courts began electronically scanning documents in 2007. Documents prior to this date may not be available in electronic form at this time. Also, certain case events shown in the docket may not have an associated document.

A. Several types of documents are prohibited from public view by Florida Statute or Rules of Court. Such documents include those involving sexual crimes, adoptions, psychological evaluations, etc. Also, anonymous (general public) users are prohibited from viewing images of records in cases governed by the Florida Family Law Rules of Procedure, Florida Rules of Juvenile Procedure, or the Florida Probate Rules, pursuant to s.28.2221(5)(a), F.S.

A. The Clerk’s on-line system is intended for accessing documents and information on individual cases, not bulk data. For report requests or other bulk data questions, please submit an email inquiry to our Webmaster at onlinepublicrecords@monroe-clerk.com

A. For Attorney of Record access, you may Register online as an attorney to gain additional access to all cases on which you are an attorney of record. You will be required to complete an affidavit that must be notarized and returned to the Monroe County Clerk of Courts, email to itdept@monroe-clerk.com or mail to the Key West Clerk’s locations. Upon successful validation of your request, you will receive an email confirming your account activation.

A. Certain documents are covered by confidentiality rules that restrict them from public viewing. These confidentiality rules also cover certain information within public documents, such as Social Security number, bank account numbers, etc. However, there are also documents that do not fall under confidentiality rules, but may still contain sensitive information, for instance, details about a party’s current financial situation. If you feel a document or information within a document is publicly displayed in error, please click the Report Issue link next to the document icon and provide the requested information. If you feel a document should be made confidential due to the information it contains, please file the appropriate document seeking that relief from the court, or obtain legal advice.

A. No, certified copies cannot be requested through the site and must be obtained from one of the Clerk’s three locations.

A. In some browser versions it may be necessary to refresh the document page, or you can attempt to reload the document.

A. TheClerk’s Office places the highest priority on the security of confidential information. If you find that confidential information has not been redacted, please click the Report Issue link next to the document icon and provide the requested information. We will work to correct the issue as quickly as possible and notify you when it has been completed.

The Clerk is required to redact confidential information on documents filed after Jan 1, 2012. Florida Statute 119.0714(2)(d) states that the custodian of records “must use his or her best efforts to redact all Social Security numbers and bank account, debit, charge, or credit card numbers from electronic copies of the official record. The use of an automated program for redaction is deemed to be the best effort in performing the redaction…”

Information deemed to be confidential according to rule 2.420:

  • Social Security number
  • Bank account number
  • Credit, debit or charge card number
  • Information that is not confidential includes:

  • Driver’s license number
  • Date of birth
  • Home address
  • For more information on public access to court records, review F.S. 119.0714 (http://m.flsenate.gov/statutes/119.0714) and Florida Rule of Judicial Administration 2.420 (http://www.flcourts.org/core/fileparse.php/255/urlt/rule-2-420-jan2014.pdf).